Welcome to ShineTray. Please read these Terms and Conditions carefully before using our website [www.shinetray.com]. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with these terms, please refrain from using our website.

General Information

These Terms and Conditions govern your use of ShineTray and the purchase of any jewelry and accessories available on the site. All purchases and interactions on the website are subject to the terms outlined in this document. ShineTray reserves the right to modify or update these terms at any time, and any changes will be reflected on this page.

Use of the Website

By using ShineTray, you agree to use the website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the site. You are prohibited from using the website to:

  • Violate any applicable laws or regulations

  • Engage in fraudulent activities

  • Upload harmful content or malware

  • Attempt to gain unauthorized access to the website

We may, at our discretion, suspend or terminate your access to the site if you violate these terms.

Products and Services

ShineTray offers a variety of jewelry and accessories, including but not limited to:

  • Earrings

  • Necklaces

  • Bracelets

  • Anklets

  • Festive & Seasonal Collections

We strive to accurately describe the products on our website, including their size, material, and color. However, we cannot guarantee that the information is 100% accurate, as colors may appear differently on your screen due to lighting or display settings. While we aim to keep our inventory updated, product availability and pricing may change without prior notice.

Order Process

When you place an order through ShineTray, you are making an offer to purchase the selected items. Your order will be processed once we receive your payment, and we will notify you of the order’s confirmation. A formal contract is formed only when we confirm the order and ship the items to you.

We reserve the right to refuse or cancel orders if the product is unavailable, the payment is fraudulent, or there is an error in pricing or descriptions.

Payment

We accept the following payment methods:

  • Credit/debit cards (Visa, MasterCard)

  • Online payment platforms (Gpay, Paytm, etc.)

  • Bank transfer (where applicable)

By submitting your order, you authorize us to charge your selected payment method for the total amount due. All payment transactions are processed securely through third-party payment processors, and we do not store sensitive financial data on our servers.

Pricing and Availability

All prices listed on ShineTray are in [INR currency]. Prices may change without prior notice. We reserve the right to modify product prices, availability, or discontinue products at any time.

In case of pricing errors, we will notify you and give you the option to cancel your order or accept the corrected price.

Shipping and Delivery

ShineTray offers shipping to various locations. Shipping fees and delivery times will be calculated during the checkout process.

Delivery times may vary based on your location, product type, and any unforeseen circumstances. While we make every effort to meet estimated delivery times, delays may occur.

Shipping costs are non-refundable unless the return is due to a mistake on our part (e.g., incorrect or damaged items).

Returns and Refunds

Please refer to our [Refund and Return Policy] for detailed information on how to return products and request refunds.

  • Returns must be made within 7 days of receiving your order.

  • Products must be unused, undamaged, and in original packaging.

  • Refunds will be processed once the returned item is received and inspected.

  • Sale items and personalized products are non-returnable unless defective.

Account Security

To shop on ShineTray, you may be asked to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately if you suspect any unauthorized access to your account.

We are not liable for any loss or damage resulting from unauthorized access to your account.

Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.

Limitation of Liability

To the fullest extent permitted by law, ShineTray is not responsible for:

  • Any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products

  • Any loss of data, profit, or goodwill arising from your use of the website

  • Any damage to your devices or software due to downloading or using content from the site

We do not warrant that our website will be free from errors, interruptions, or defects.

Indemnity

You agree to indemnify and hold ShineTray harmless from any claims, losses, liabilities, or damages arising from your use of the website, violation of these terms, or infringement of any third-party rights.

Governing Law

These Terms and Conditions are governed by the laws of India and any disputes will be resolved in the courts.

Termination

We reserve the right to terminate or suspend your access to ShineTray at any time and for any reason, including if we believe you have violated these terms. Upon termination, your right to use the website will cease immediately.

Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with a revised effective date. By continuing to use the website, you agree to abide by the updated terms.

Contact Us

If you have any questions or concerns about our Terms and Conditions, please feel free to contact us at: [https://shinetray.com/contact/]

✨ Thank you for choosing ShineTray for your jewelry needs! ✨